16 ways to use SMS More and more companies are turning to bulk SMS as a strategy to improve customer communication, strengthen brand loyalty, build relationships, and much more. This is not surprising considering the 98% open rate and 45% response rate of SMS. It stands to reason, then, that they are the ideal channel for increasing sales 16 ways to use SMS even during periods when business typically slows.
Need inspiration for your text messaging campaigns? Here are our favorite text templates for the retail sector, ready to use in your next initiative to boost summer sales.
- Reward loyalty
- Personalize promotions
- Reduce abandoned baskets
- Increase visits to your establishment
- Keeping customers informed
- Sending celebration greetings
- Ask customers for reviews
How to Increase Summer Sales with SMS
Reward loyalty
16 ways to use SMS Customers love to feel special and more than just a number in a crowd. And what better way to treat them than by rewarding their loyalty?
Customer anniversary
You’ve been a customer since [YEAR]. As a thank you for staying with us, we’re offering you 30% off your next purchase ❤️
Exclusive access
Subscribers only! Get 10% off our [SEASON] collection. Enter hong kong whatsapp number data code TREAT at checkout.
Personalize promotions
Generally, communications tailored to each customer’s individual needs work better than generic messages. After all, customers like to feel special and receive attention.
Cross-selling and up-selling promotions
Hi [NAME], we thought you might be interested in this [PRODUCT] – it would be the perfect complement to your [PRODUCT ALREADY PURCHASED] . Check it out: [LINK]
Birthday greetings
Happy birthday, [NAME]! Enjoy [%] off the entire website on this special day using code [CODE] at checkout. Valid until [DATE].
Reduce abandoned baskets
Nearly 70% of consumers abandon their shopping carts , either because the checkout process takes longer than expected or because they’ve simply gotten distracted or changed their mind. You can use SMS reminders to get them back, and if you add a promotional code, you’re on the winning track.
[BRAND]: Hi [NAME], are you ready to complete your order? Your cart is waiting for you at [LINK]
Hi [NAME], we’re [BRAND]. We noticed you left some items in your cart. Use code [CODE] to get a [%] discount at checkout.
Increase visits to your establishment
Texting is a great way to encourage people to visit your physical stores and improve website traffic. A very useful tip is to offer a promotion or exclusive offer at your establishment.
Hi [NAME], Get an additional 20% off through [DATE] in our [SEASON] sale when you visit our stores!
[TIME] until the launch of our exclusive what do you need to start email marketing? collection. See you at [LOCATION]?
Keeping customers informed
The number of mobile phone users is expected to reach 7.5 billion by 2025 , representing approximately 91% of the world’s population. There are few channels more efficient for reaching customers than bulk SMS . Why not use them to keep your customers informed?
Opening Hours Updates
Hi [NAME], We’ve made some changes to our schedule for [CELEBRATION] . Our team will be available on [DAYS] at [TIME].
Ordering Information
[NAME], thank you for your order. We value your trust . Once we’ve shipped your order [ORDER NUMBER], you’ll receive a tracking number.
Hi [NAME], your order is on its way . Click here to track it: [LINK]
Hello [NAME], We’ve partially refunded your order [ORDER NUMBER]. To apologize, please enter code [CODE] and get [% OFF] on your next order.
Sending celebration greetings
Seasonal changes are a great way to reach aero leads out to customers, especially if you can offer a personalized offer or promotional code. Plus, customers will remember your brand even during this busy time.
To celebrate [SEASON], we’re offering free shipping on all purchases made between [DATE] and [DATE]. Happy [SEASON]!
Hey [NAME]: Can we tell you a secret? We’re launching an exclusive [LINE] just in time for this [SEASON]. Treat yourself or a loved one!
[BRAND]: [SEASON] gift cards are now available to surprise your loved ones.